How to fix Error 919 in Google Play Store Android
This post will try to fix 919 error which occurs while trying to update or install apps or games in the Google Play Store. The exact cause of this error is not known but many associates the error 919 with the Wi-fi connection or Google play cache. Whatsapp, Candy Crush and Clash of Clans are some of the apps and games reporting the unknown error 919. When you update or install such apps from Google Play Store, you will see that the download is already complete but as soon as the installation starts or it says "installing", this error message pops up:
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| Error 919 on Google Play Store |
Strangely this error only seem to affect apps or games of certain size. So it could also be related to lack of internal storage. I have got the error 919 while trying to download or update Clash of Clans, Viber, Whatsapp, Facebook etc. If you are trying to update, first uninstall the app and then try to reinstall it. If that didn't work keep reading.
Solution:
Method 1: Clearing cache
- Open System Settings
- Select Apps then select "All" tab
- Scroll down and select Google Play Store
- Clear data and cache for Google Play Store
- Again from "All" choose Google Service Framework and clear data and cache
- Again from "All" choose Download Manager an clear data and cache
- Try to install/update the app.
Method 2: Trying different connections
- Clear caches as in method 1
- If on mobile data, turn data off an connect to Wi-Fi
- Open Google Play Store
- It could also be due to Wi-Fi restriction, try running the updates on a different Wi-Fi connection.